In general, more than one condition type available in pricing procedure that offers a discount to the customer. In this case, customer might get receive all applicable discounts which makes customer to purchase the product at a lower price than he should. Condition Exclusion used to make sure that customer receives only the best applicable discount rather than receiving all discounts.
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Normally, the sales process includes the below steps starting from pre-sales activities to post-sales activities. The sales process shown in the below diagram –
Order reasons in the sales provides the reason to the customer to place an order in the organization. In other words, these codes are used to specify a reason why the specific order is being entered into the system.
An inquiry is a customer’s request to a company for information or quotation about their products or services without require purchasing. An inquiry records the information about the request from the customer prospective. An inquiry is an internal document.
The quotation is a sales document or legally binding offer to the customer. The quotation offerings the customer to deliver specific products in a specified timeframe at a pre-defined price.
Sales Order is the contract between the customer and sales organization. Sales Order is legal document for delivery/supply of specified goods and services in a specific time period.
Debit memo is a transaction that reduces Amounts Payable to a vendor. Debit memo request is a sales document used in complaints processing for a customer. If the prices calculated for the customer were too low, debit memo request can be created.
Credit memo is a transaction that reduces Amounts Receivable from a customer. Credit memo request is a sales document used in complaints processing for a customer. If the price calculated for the customer is too high, credit memo request can be created.
Sales document type specifies the functionality of a sales document. Sales document type is a demonstrative that defines the sales-relevant features of sales documents.
Text for sales document is a small piece of formatted or unformatted text. Text describes or notes the information in master data and traditional data. Text can be used to exchange the information via documents.