Normally, the sales process includes the below steps starting from pre-sales activities to post-sales activities. The sales process shown in the below diagram –
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Order reasons in the sales provides the reason to the customer to place an order in the organization. In other words, these codes are used to specify a reason why the specific order is being entered into the system.
An inquiry is a customer’s request to a company for information or quotation about their products or services without require purchasing. An inquiry records the information about the request from the customer prospective. An inquiry is an internal document.
The quotation is a sales document or legally binding offer to the customer. The quotation offerings the customer to deliver specific products in a specified timeframe at a pre-defined price.
Sales Order is the contract between the customer and sales organization. Sales Order is legal document for delivery/supply of specified goods and services in a specific time period.
Pricing procedure determination is assigning the calculation schema to a combination of vendor schema group and purchasing organization schema group.
An Item category is used to control the pricing of an item. All the items are not relevant for pricing. The standard pricing procedure check if the item is relevant for pricing or not.
SAP uses Condition Method technique to calculate taxes in the system. These condition method techniques not used for Withholding tax. System defined tax calculation procedure and tax codes are used in calculating the tax amount.
Condition type needs a defined key to write its value. The key might have established outside the pricing procedure. The key is called as Account Key.
In general, more than one condition type available in pricing procedure that offers a discount to the customer. In this case, customer might get receive all applicable discounts which makes customer to purchase the product at a lower price than he should. Condition Exclusion used to make sure that customer receives only the best applicable discount rather than receiving all discounts.